Using this site
This website is provided for information and to request service. Submitting the request form starts a conversation; it is not a confirmed booking until we schedule it with you.
Pricing and payment
Core house cleaning is billed by the cleaner-hour — every hour each cleaner is on site counts as one — with a three-hour minimum, invoiced in quarter-hour increments rounded down to the nearest quarter. Window cleaning, carpet and upholstery cleaning, tile and grout, pet odor treatment, gutter cleaning, pressure washing, handyman help, and commercial cleaning are quoted before the work is scheduled.
Quotes are based on the information provided at booking and on normal access and conditions. If what we find on site differs materially, we contact you before performing additional work. Materials, disposal, parking, and permits are passed through at cost.
Deposits
Some services require a deposit before the work is placed on the schedule. When a booking is confirmed, our billing system sends a deposit request, and the booking confirmation links to this page. The deposit is credited against the final invoice for the completed work.
Scheduling and cancellations
We schedule around the dates you give us and do our best to hit them. A cancellation or reschedule fee may apply for changes made close to a scheduled visit, and a deposit may be non-refundable within that window. Last-minute requests may carry a rush fee.
Liability
We carry insurance appropriate to our work. Our liability for any claim arising from the services is limited to the amount paid for the visit in question. We are not responsible for pre-existing damage or for items not disclosed as fragile or valuable.
Contact and governing law
Scrub Pop, LLC — Seattle, WA — [email protected]. These terms are governed by the laws of the State of Washington.