Frequently Asked

Can I add on home services (window cleaning, etc.)?

Scrub Pop is happy to clean not only inside, but outside your property too! We can provide window cleaning (interior and/or exterior), gutter service and pressure washing.

We offer general handyman services including light plumbing, carpentry and mechanical work. Get in touch!

Please let us know which services you require. We may be able to provide them, or direct you to our partners that can.

Please note that complete window cleaning is a separate service from move-outs or housekeeping visits. Normal dusting of vertical or horizontal blinds is normally included, but excessively dirty blinds may require consultation to determine appropriate action, so please get in touch!

How does your pricing work?

Scrub Pop is always striving to balance competitive pricing with the need to fairly compensate our hard-working team members. Please get in touch for exact details on your job.

We charge based on work-hours – so for example if we send a team of 3 and the visit requires 2.5 hours to complete, we would invoice for 7.5 hours at our current rate.

We invoice in quarter-hour increments, rounding down to the nearest quarter.

Please note that there is a two man-hour minimum charge for our visits since we don’t charge extra fees for travel or materials within our normal service area.

If circumstances require paid parking to adequately service your visit, we may directly pass along the parking fees to you.

Handyman jobs may require the purchase of parts and/or materials. These items will be itemized and billed directly (no markup) along with the time spent to complete the work.

Payment types - how can I pay?

We strive to make the entire process easy for you.

Via our Client Hub or by phone, we accept Visa and Mastercard, including by Apple Pay or Google Pay.

We can arrange for checks, and payments via Venmo, just contact us!

What areas do you service?

As we expand our team, we’ll be able to accommodate multiple counties.  For now, we specialize in the Seattle, Washington region in King County. We are able to provide service from Everett to Federal Way and along the east side, including Issaquah, Bellevue and Redmond.

(Send us an email if you have a request for other areas.  We’ll gladly help if we can.)

Can you accommodate last minute appointments?

Sometimes. Please email us at [email protected] (An additional rush fee may apply)

How do I cancel an appointment?

Schedules change.  We understand and try to accommodate those occasions as much as we can.
Email us at [email protected] or call 206- 657-7180
(If you need to cancel within 48 hours of your scheduled appointment, a cancellation fee may apply.)

Are you pet friendly?

Yes! If you need us to be extra attentive about your pet(s), please add that to the ‘additional information’ section on the request form.

Can I get a quote?

Our business model is built on simplifying the booking experience for you while keeping costs low.

Because each job can vary greatly in the amount of work required to bring it up to our cleaning specifications, we feel it would be a disservice to provide quotes that could end up being inaccurate.

We can certainly provide guidance to our teams to focus on certain areas or tasks, or we can set an hourly limit to not exceed for your visit.